Terms & Conditions

These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content. By visiting our site and/or making a purchase, you engage in our “Service” and agree to adhere to these Terms, including any additional terms, conditions, and policies referenced herein or available through hyperlinks.

Please take the time to carefully read these Terms of Service before using or accessing our website. If you do not agree to all the terms and conditions outlined in this agreement, you may not access the website or use any of our services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on our website. It is important to periodically review this page for any updates or changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Section 1 – Online Store Terms of Service

By agreeing to these Terms of Service, you confirm that you are either of legal age in your country or region of residence, or that you are the legal guardian of any minor dependents and have given your consent for them to use this site. You agree not to use our products for any unlawful or unauthorized purposes, and to comply with all relevant laws, including but not limited to copyright laws, in your jurisdiction.

You must not transmit any harmful software, such as viruses, or any other destructive code. A breach or violation of any of these Terms will result in the immediate termination of your access to the Services.

Section 2 – General Terms and Conditions

We reserve the right to refuse service to anyone at any time and for any reason.

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and could involve (a) transfers across various networks; and (b) modifications to meet the technical requirements of connecting networks or devices. Credit card details are always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, or exploit any part of the Service, its use, or access to the Service, or any contact on the website through which the service is provided, without our express written consent.

Section 3 – Accuracy, Completeness, and Up-to-Date Information

We are not responsible if the information provided on this site is not accurate, complete, or up to date. The material on this site is intended for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

Section 4 – Changes to Service and Pricing

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time, without notice. We shall not be liable to you or any third party for any changes, price adjustments, suspension, or discontinuation of the Service.

Section 5 – Online-Only Products and Services

Certain products and services may be available exclusively through our website and may have limited stock quantities. We strive to present the colours and images of our products as accurately as possible on the website. However, please note that we cannot guarantee the precise representation of colours as they may appear differently on your computer screen depending on various factors, including monitor settings.

Section 6 – Billing and Account Information Accuracy

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel orders based on factors such as the quantity purchased by an individual, household, or per order. You agree to provide accurate, current, and complete details when making a purchase or creating an account. This includes updating your account information, such as email addresses and payment details, to ensure that we can complete your transactions and contact you when necessary.

Section 7 – Third-Party Tools

We may provide you with access to third-party tools that we neither monitor nor control. You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind. We do not endorse or assume any responsibility for these third-party tools.

Section 8 – Links to Third-Party Websites

Certain content, products, and services available through our Service may include materials from third parties. We are not responsible for assessing or evaluating the content, accuracy, or functionality of these third-party materials. We do not assume any liability for third-party websites, products, or services.

Section 9 – User Comments, Feedback, and Submissions

You agree that we may, at our discretion, edit, copy, publish, distribute, or otherwise use any comments, suggestions, or feedback you provide to us, without restriction. We are not under any obligation to keep such comments confidential or to respond to them.

Section 10 – Personal Information

Any personal information you submit through our store is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.

Section 11 – Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions on our site at any time, including after an order has been placed. If any information on the site is found to be inaccurate, we may update the details, change or cancel orders without prior notice.

Section 12 – Prohibited Activities

You are prohibited from using the site or its content for any of the following purposes:

• engaging in illegal activities;
• encouraging others to participate in unlawful acts;
• violating any laws or regulations;
• infringing upon our or others’ intellectual property rights;
• transmitting harmful viruses or other malicious software.

Section 13 – Warranty Disclaimer and Limitation of Liability

We do not guarantee that your use of our services will be uninterrupted or error-free. All services, products, and content are provided on an “as is” and “as available” basis, without any warranties or conditions, either express or implied.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Okhly Herbals Pvt. Ltd. against any claims or demands from third parties arising from your breach of these Terms of Service or any violations of law or third-party rights.

Section 15 – Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be removed, and the remaining provisions will continue in full force and effect.

Section 16 – Termination of Access

These Terms of Service remain in effect unless terminated by either party. If you fail to comply with any part of these Terms, we reserve the right to terminate your access to the service at any time, without notice.

Section 17 – Entire Agreement

These Terms of Service constitute the entire agreement between you and us regarding the use of the service, superseding any prior agreements or understandings, whether written or oral.

Section 18 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in India.

Section 19 – Modifications to Terms of Service

We reserve the right to update, amend, or replace any part of these Terms of Service at our discretion. It is your responsibility to regularly review these Terms for any changes.

Section 20 – Contact Information

If you have any questions regarding these Terms of Service, please contact us at [email protected].

Copyright and Other Intellectual Property

All content on the Okhly Herbals Platform, including but not limited to text, images, graphics, logos, software, and trademarks, is the exclusive property of Okhly Herbals or its licensors and is protected by copyright, trademark, and other intellectual property laws. Users are granted a limited, non-exclusive licence to access